UX Research & Design
You deserve magnetic product design.
A development team can’t code their way out of a weak design. Success in high stakes environments is born from intentional, precise, creative design.
Your digital experience either drives your success or limits it.
The best user experiences do more than function—they foster trust, spark loyalty, and make people feel understood. Through thoughtful research and inclusive design, we help our clients create digital products that feel intuitive, personal, and human. Because in most cases, your platform is the primary way customers engage with your brand—and when that experience resonates, the results speak for themselves. We’ve helped clients achieve everything from 4x higher conversion rates to five-star app reviews by designing with empathy, clarity, and care.
Our approach doesn’t just look good—it stands up to scrutiny. We build with HIPAA and ADA compliance in mind from day one, and apply secure UX patterns that support data protection without compromising ease of use. Whether you’re in healthcare, insurance, or another highly regulated space, we design experiences that meet both emotional and enterprise-level requirements.
UX Research & Design Services
UX Focus Sprint
$18,000-$28,000
3-8 weeks
Best for: a rapid spark of life for a single key flow or feature
A targeted design engagement to explore and prototype a single key flow or screen with strategic depth. Includes stakeholder interviews, iterative design, and a buy-in-ready high-fidelity video prototype ready to share with board members, stakeholders and dev teams.
UX Audit
$28,000-$42,000
7-9 weeks
Best for: existing products that need general direction and have practitioners in-house, or to test the waters with UX
A deep diagnostic of your existing product’s experience—from visual design to emotional tone, flow, and compliance. We combine stakeholder insight, data review, competitive analysis, and best practices to deliver actionable strategy, mockups, and a clear path forward.
UX Blueprint
$84,000-$134,000
12-18 weeks
Best for: a complete product vision for new or existing products
A full-scale research and design engagement to bring all aspects of a new or reimagined product to life. Through in-depth research, competitive analysis, and stakeholder collaboration, we deliver thoughtful, compliant, emotionally resonant designs that bring a complete product into focus.
Results
70% lower churn
For UX Blueprint client as compared with industry average (less churn = more customers retained and more revenue)
4X conversion rate
on signups
For UX Focus Sprint client.
22% vs. industry average of 5%
65% more referrals
For UX Audit client
Above are results achieved by past clients. Every project is different. We look forward to collaborating with you to identify the most impactful paths to positive ROI for your project.
Testimonials
Impressing Investors
“Whenever I log in to share a demo with potential investors, they’re always super impressed with how beautiful everything looks and I give all credit to you!!”
Founder
B2B software company that successfully raised investment dollars
Not Just Order Takers
“They didn’t just build what we asked—they helped us think through what we really needed and brought clarity and creativity to every conversation. Their collaborative spirit and commitment to delivering a polished, customer/member-centered product made them feel like an extension of our own team. I’d work with them again in a heartbeat.”
Director of Application Development
Health insurance company
Mobile App UX Research & Design
In today’s marketplace, it’s not enough to have a functional app. Users expect an app that’s lovely to look at, smooth to use and sometimes even a little bit fun. We’ll take you through our proprietary UX research and design process to source the right stakeholders, conduct interviews and research to identify peak moments, and iterate on designs to land on an interface that won’t just take you to the moon -- we’ll take you to Mars.
We’ll lead your team through reviewing high-fidelity mockups, identifying areas where end user research is warranted, and conducting that research and incorporating the feedback.
Of course, a design is of no use if it can’t be built or won’t function well in the real world. As a full-service development team who builds our own designs, we are accustomed to working with developers and within the boundaries of what various technologies and frameworks can offer. That includes maximizing the experience by creating custom animations and illustrations that work with the chosen technology.
User Research
Software UX Research & Design
Whether you’re designing an internal tool or a SaaS product, most applications are aimed providing value by creating change - a change in behavior, a change in attitude, or a change in outcome. In order to drive that change, we have to align the goals of the users with the goals of the organization producing the software. That’s where UX design comes in.
We work with you to assemble the right group of stakeholders, walk the group through our step-by-step process for getting to the best design quickly and with full buy-in.
That involves a variety of factors: it must be aesthetically pleasing, easy to use, fit the brand, fit the needs of the audience (are they frequent dark mode users? Always have their phone in hand? Love their keyboard shortcuts?) as well as taking into account how to positively influence the micro-decisions each person makes daily, and build positive sentiment toward the app.
User Research
Game Design and Development
Video games are a 180 billion dollar industry worldwide. Kids today revere e-sports the way their parents’ generations looked up to traditional athletes. Many adults use games to relax and take a break from the stresses of daily life. Games have been shown to aid in education and retention and can instantly change mood and communicate a message.
But it has to be engaging, or none of that will happen. How do you make a game engaging? That’s our job. We’ll walk you through game, character and story design, how to find the peak moments and create just the right amount of difficulty. If your game has a message, we’ll work with you to find the best way to incorporate your content into the game. And of course, how to make it fun.
Does it take time? Of course it does. But very few things can replicate the impact of a well-designed game. Not to mention, it’s really fun to work on.
Interaction Design
Security and compliance are part of the standard package.
HIPAA Compliant by Design
We’re fluent in HIPAA requirements and design our applications to protect personal health information (where appropriate) from the ground up.
From secure authentication flows to careful handling of user data, our team is trained to recognize and respect protected health information (PHI) throughout the product lifecycle.
ADA Compliant by Design
We follow WCAG 2.2 AA or AAA guidelines to ensure accessibility is built into every screen we design—not retrofitted later. Our designers and engineers are trained in accessible interface practices, and we routinely test for keyboard navigation, screen reader compatibility, and color contrast to make sure your app works for everyone.
Secure by Design
Security isn’t just a checklist—it’s part of our design culture. We understand secure design best practices, enforce role-based access controls, and integrate with trusted identity providers. Our team also routinely collaborates with client IT and compliance teams to meet or exceed enterprise security standards.
